WELCOME TO OUR ON-LINE SUPPORT CENTER.

We're happy to help! Our first step is to determine the cause of the problem so we can suggest the right solution. Please don't be alarmed. It's usually easier than you think!

Thanks to the advancement in technology, printers nowadays are usually equipped with self-assessment tools that tell us what the real problem is, so we don't have to guess or perform trial and error. Simply follow the steps below and we'll guide you through the rest of the troubleshooting process.

STEP 1: Go to the Printer and Faxes and open it.

STEP 2: Right click your printer model and choose Printing Preferences.

STEP 3: Under maintenance tab, click on the Status Monitor (for Epson printers) or View Printer Status (for Canon printers).

For Epson Printers:	For Canon Printers:

Please find below our Ink All-You-Can Printer Manual. You may click on the particular printer error to know the next step in solving the problem.

If you can't find any of the solution here, please send us a message and we'll be happy to help!